[Remote] Field Implementation Coach - Los Angeles Metro East

Auto Import

Note: The job is a remote job and is open to candidates in USA. State Farm is an insurance and financial services company focused on helping people and strengthening customer experiences through human connections and technology. The Field Implementation Coach drives adoption of State Farm marketing and technology processes among independent agents through coaching, consulting, stakeholder collaboration, and direct interactions.


Responsibilities

  • Understands the needs of independent agents and maintains a high level of proficiency in influencing the adoption of marketing and technology processes with emphasis on leveraging digital tactics and tools
  • Executes on activations and deployments with Sales Leaders, Market Area Executive Leadership, Go To Market, and other stakeholders to provide integrated technology and system consulting for agents and agents' team members
  • Provides expert coaching, demonstrates strong influence, and maintains a results-oriented approach
  • Demonstrates a strong ability to continuously learn, adapt, and stay up to date with evolving processes and emerging technologies, while maintaining a high level of technical expertise across various technology platforms and initiatives
  • Partners with field leaders to drive adoption of enterprise initiatives and market area priorities

Skills

  • The ability to work extended hours is required of a selected candidate
  • Overnight travel will be required on an occasional basis
  • The Field Implementation Coach role is a **remote proximity** based worker position which requires the selected candidate to work out of their home AND to **reside within 30 minutes or 30 miles of the Lost Angeles Metro East Sales Territory** area within six (6) months of their start date
  • * An understanding of insurance industry, competitive environment, and business area specific needs
  • * An understanding of company operations and agency business practices and workflows
  • * An understanding of State Farm marketing systems, digital marketing, product lines and the agent office environment
  • * Ability to learn web and non-web programs to drive adoption and use of new systems and processes
  • * Ability to gather, analyze, and interpret data and reports
  • * Proficient in Microsoft Office Suite (especially Outlook, OneNote, Excel, and Word)
  • * Strong relationship building skills
  • * Strong initiative with proven ability to work in a collaborative team environment
  • * Strong written and oral communication skills
  • * Enjoys working with others one-on-one and in group settings, both face-to-face and virtually, leveraging technological capabilities
  • ** Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity **
  • * Goal Setting
  • * Influence and Persuasion
  • * Learning Agility
  • * Process Adherence
  • * Technical Acumen Agent Office System Process
  • * Bachelor's Degree or higher-level education is desired
  • * Improving sales and office processes to align with Enterprise priorities and Agent goals in multiple lines by providing agent support with marketing & technology process strategies
  • * Lead strategic conversations that connect business priorities to execution by identifying process gaps and recommending targeted tactics for agent selection, implementation, and adoption to deliver measurable outcomes
  • * Technical expertise regarding technology platforms such as: ECRM (Salesforce), Agency Hub, Good Neighbor Connect, etc. and the ability to influence the early adoption of technology

Benefits

  • State Farm provides a computer, cell phone, other equipment based on business need, as well as reimbursement for business mileage.
  • Potential yearly incentive pay up to 10% of base salary
  • You are eligible for an annual raise and bonus.
  • State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
  • Industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
  • Fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and access to a State Farm Federal Credit Union savings account or financing.
  • Generous time off policies, initially earning up to 20 days annually, plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days.
  • Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
  • Free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Company Overview

  • State Farm is an insurance firm that offers auto, home, property, business, life, health insurances. It was founded in 1922, and is headquartered in Huntingdon, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is https://www.statefarm.com.

    • Back to blog