[Remote] Director - Content Strategy Job Details | Responsive

Note The job is a remote job and is open to candidates in USA. Responsive is a market leader in Strategic Response Management (SRM), helping organizations deliver trusted answers in critical moments. They are seeking a content leader to shape customer connections through an engaging and effective content strategy, overseeing a team and collaborating across marketing efforts. Responsibilities Translate Responsive’s narrative, market perspective, and campaign priorities into a cohesive multi-channel content strategy Set editorial standards, voice, and tone that make our work more human, accessible, opinionated, and valuable to customers and prospects Own the content calendar across thought leadership, campaigns, web, YouTube, customer stories, and related programs and channels Connect company priorities, market trends, customer pain points, product launches, marquee events, and executive voices into integrated campaigns that make the most of moments that matter Balance creativity with performance, using audience insight, campaign, and channel data to strengthen engagement, conversion, and pipeline impact Ensure Responsive’s website and content are built for both human and AI-enabled discovery and engagement as buyers increasingly research and make decisions using search, social, communities, and AI assistants Partner with growth team to improve S/A/GEO, organic visibility, and website clarity Coach team, business partners, and executives to communicate with greater clarity, authenticity, and audience empathy Write, edit, and shape select high-impact pieces yourself - from thought leadership assets to social presence Manage a small team of copywriters and creators alongside freelance, agency, PR/social, and research partners Create clear briefs, standards, processes, and feedback loops that enable high-quality work at scale Skills 10+ years of progressive content marketing and strategy experience in B2B/B2C tech 5+ years in marketing leadership roles, including coaching copywriters and freelancers Bachelor's degree required Journalism, editorial, communications, or publishing background is a plus Benefits 401k with company matching Unlimited professional development and ongoing learning through LinkedIn Learning Solutions 4 weeks of paid vacation, paid sick days, and paid bereavement 4 week sabbatical after 5 years of service Mental Wellness Program (EAP) to support your well-being and self-care Team events, such as happy hours, off-sites, and team building events Best-in-class health benefits, company paid for employee and company contribution for family coverage Company Overview Responsive (formerly RFPIO) is the leader in response management software, transforming how organizations share and exchange information. It was founded in 2016, and is headquartered in Beaverton, Oregon, USA, with a workforce of 501-1000 employees. Its website is https//www.responsive.io/.